WHAT WE DO
Work to ensure all your office and mobile technology is up and running, data is secure, available across devices, and backed up.
Provide website support such as design/redesign that is mobile optimized, user friendly, and provide training on how to do content changes for owner or staff.
Support your software and web applications on site or remotely.
Offer training and support on site or remotely.
LIST OF SPECIFIC SERVICES OFFERED
HARDWARE
Setup & Solve Problems with Network Connections: WIFI, Cabled, Router, Remote
Setup Find Solutions to Problems with Desktop, Laptop
Solve Problems with Tablets, Smart Phones
Setup Printer, Scanner, Camera, Video Devices, Sound Devices, Retail Devices, & Other Hardware
We can provide remote support accessible via Zoom, Google Meet, Skype, or Windows Quick Assist / Remote Assistance.
Contact Us If you need help or if you just have questions?
OPERATING SYSTEMS
Microsoft Windows, Apple, Linux
We can provide remote support accessible via Zoom, Google Meet, Skype, or Windows Quick Assist / Remote Assistance.
Contact Us If you need help or if you just have questions?
MOBILE DEVICES - Cell Phones & Tablets
Android
Apple iOS
Contact Us If you need help or if you just have questions?
SOFTWARE, WEB APPLICATIONS, MOBILE APPS
We provide support for technical issues you are having with your software and application needs, so you can focus on what you do best with your business.
Provide support for Microsoft Office applications, Google Workspace applications, and other industry specific applications that reside on your computer, or are accessed via a web based application.
Provide remote support accessible via Zoom, Google Meet, Skype, or Windows Quick Assist / Remote Assistance.
Contact Us If you need help or if you just have questions?
BACKUP PLAN
We highly recommend a good Backup Plan to protect against and recover from: Wear, Device Failure, Inaccessibility due to Accidental Damage, Theft, Lost, Fire, Flooding, Heat, or Cyber Attack.
Onsite backup storage for Desktop or Laptop:
Utilize an external backup drive to store a copy of your business and personal data.
Use a backup software application such as Acronis backup or Windows backup to routinely protect data.
Cloud Based backup storage for Desktop or Laptop using one or more secure platforms for storage:
Microsoft OneDrive, Google Drive, Amazon Drive, Dropbox, Acronis.
Offers of free and subscription-based storage, some with conditions.
Mobile App Backup using Cloud Based Storage
Android uses Google server to back up a device. One needs to ensure this is turned on and taking place.
iCloud automatically backs up your iPhone daily when iPhone is connected to power, locked, and connected to Wi-Fi. One needs to ensure this is taking place.
Contact Us if you would like help with exploring options to back up your data or would like help to setup backup solutions.
BACKUP OPTIONS FOR PHOTOS TAKEN ON MOBILE DEVICE
If you are taking advantage of at least one of these digital storage options, or have another plan to back up your digital photos, your photos will be backed up.
If you do not have a plan in place, it could become difficult and expensive to recover your digital photos in an adverse event.
Microsoft OneDrive: offers 5GB free storage, after that a subscription for more storage is required. However, those with a Microsoft 365 subscription are given a generous 1TB of storage. To explore Microsoft 365 subscriptions, see our Which One Microsoft or Google page.
Google Photos: offers free storage but sets a limit on photo size. Google Storage is used across Google Drive, Gmail and Google Photos. If you have a personal Gmail account, you are allocated 15 GB free data storage. if larger size photo storage is needed then a subscription will be required. If more storage is needed in general, go to Google Drive and touch the Get More Storage button on the bottom menu on left side of screen. From there explore options and cost.
iPhone Cloud: offer of storage of photos is different from a backup solution. It does store a copy of photos, but when one photo is deleted on a device, it is deleted from iCloud storage as well. If that is a problem, then one of the other solutions mentioned here can work in addition to iCloud or separate by itself.
Amazon Photos: offers free storage to those with an Amazon Prime subscription. If more storage is needed explore your account options for additional storage and cost.
Contact Us if you would like help with exploring options to backup your photo's or would like help to setup backup solutions.
DATA RETRIEVAL - From Desktop or Laptop Due to Damage, Loss, or Accidentally Deleted
Retrieve Data from HDD - Hard Disk Drive, SSD - Solid State Drive, or other Storage Devices using what is called Soft or Software Measures.
Accidentally Deleted data can in most cases be recovered, cost is from $50 to $150.
Software Recovery from a failing hard drive (if hard drive platters are spinning) cost is from $150 to $300.
Some Solid-State Drives and Hard Drives with mechanical spinning platers cannot be recovered via Software Measures.
We can recommend an outsource service to send a SSD and HDD device to, and they will provide a quote and do the work.
Most SSD and HDD that we outsource to for mechanical recovery begin at $400 and can go up to $2000+.
It is a good idea to have a good working and accessible backup of your data to avoid extra costs for recovery.
Contact Us If you need help or if you just have questions?
DATA RETRIEVAL - From Smartphones
Need to retrieve a conversation from your SMS / Text Messaging on your mobile device?
We can obtain complete messages or message threads of conversation in a date and time format that can be used to present in a dispute matter if needed.
Obtain data from cell phone device if not backed up on the cloud, assuming device and media involved are not damaged beyond recovery.
Contact Us If you need help or if you just have questions?
WEBSITE DESIGN/REDESIGN - Responsive, Secure, Affordable
Do you have questions or problems with your current website or consultants?
Do you need to build a basic to intermediate website or need to update a current website so that it works on any device such as a Desktop, Laptop, Tablet, or Smartphone, and don't have the time or know where to begin to setup or maintain your website?
Are you questioning the pricing structure of your website, it's hosting, website builder application, or your web consultants, do you have on going additional fees that are stacking up that seem to not be effective?
If you answered yes to any of the above questions, please Contact Us for a free consultation to help you sort things out and get on a predictable plan that you are comfortable with.
We can offer you reasonable cost-effective solutions according to your business needs.
Your need will be determined, and then a website builder platform will be recommended. Pricing will be clear and reasonable for you to make a decision.
A website builder that is user friendly is recommended because, it makes it easy for you or a staff member to use, maintain, and update content without the use of computer code, nor need to call a consultant every time you need to make a change. Training can be provided for you your staff or an employee that you trust.
Your website can be built or redesigned with basic to innovative themes, and everything is approved by you first before publishing your website.
Analytic reporting is available that gives you information about traffic and most used portions of the website, and search information, and more. These reports go to you.
There are different webhost providers that provide great value that do not carry huge ongoing monthly costs, depending on your needs.
Monthly costs for webhosting can vary according to your need and can range from $2/Month to $15/Month or more.
Our goal is to setup a website that adapts to different devices, and then empower, train and equip you the owner staff or employee to handle common changes and updates to content, graphics, or media on your own.
We provide remote support accessible via Zoom, Google Meet, Skype, or Windows Quick Assist / Remote Assistance.
We can be available via a limited user account with a website provider or your website builder application to help with changes if needed with your permission.
Contact Us If you need help or if you just have questions?
TRAINING - Help
Fill a training specific need for owner or staff to learn how to use a specific software or App.
Provide onsite training, and remote training via Zoom, Google Meet, or Skype.
Provide Training via video created specifically for your needs and made available on YouTube.
Need to get a quick understanding of how to use an app in Microsoft 365 or Google Apps or Google Workspace? See Free Vendor Tutorials here: Microsoft or Google
Contact Us If you need help or if you just have questions?
CYBERSECURITY TIPS for INDIVIDUALS, FAMILIES, and SMALL BUSINESSES
Cybersecurity is directly and indirectly affected by choices that you and I make.
Learn 4 Simple Steps that everyone can do from our Cybersecurity Tips Here.
Do you need to be an IT professional to protect yourself, family, or business, employee, or employer? It would be nice, but no you don't.
Following some simple tips of doable actions can potentially save you and others from becoming the victim of a cyberattack or cybercrime.
If you are a victim of a cybercrime or if your personal data has been compromised in a data breach, see our Cybersecurity Tips for advice.
Contact Us if you have questions about or need help with your IT needs.